This week on Conflict Managed, we welcome mediator and educator Richard Birke for a thoughtful conversation about what’s said, and what’s underneath, in conflict. Tune in as we explore:
• How the unusual grabs our attention
• Listening without (negative) reaction
• The desire to be “further from the bear”
• Needs vs. how we try to meet them
• A simple listening tool: the 5-second pause
• Always take the high road
• Asking yourself: What do I want? What’s available? What if nothing changes?
Conflict Managed is available wherever you listen to podcasts and to watch on YouTube @3pconflictrestoration.
Richard Birke is the chief architect behind JAMS Pathways. Drawing from his leadership experience within the JAMS Institute, Mr. Birke will leverage his wealth of wisdom and knowledge to ensure JAMS Pathways delivers industry-leading service to help clients navigate conflict. A 30-year veteran in the field and in the classroom, Mr. Birke is a hands-on leader and has won two national writing awards for his work in the psychology and neuroscience of mediation and negotiation. Additionally, he has taught dozens of innovative courses around the world, given hundreds of lectures and speeches, and mediated complex disputes involving such matters as an international child abduction, civil rights and the creation of national wilderness areas.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.
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