Community Talks Ep 3: Role of Knowledge-Centered Service (KCS) and Self-service in the Community
Por: John Summers
Knowledge resources are a prominent requirement to improve the customer experience with your product/service or brand. This podcast will help you know the importance of knowledge-centered service and self-service in community programs. This will also enable the audience to get answers on their own and elevate the support staff efficiency by providing them with efficient knowledge resources to help your community grow, cut extra costs, and earn better ROI.
1 episodios disponibles
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.