In this conversation, Andrew and Craig explore the critical topic of conflict resolution in leadership. They discuss the inevitability of conflict, the importance of addressing it head-on, and the role of emotional intelligence in navigating these situations. Using the analogy of buffaloes and cows, they illustrate different approaches to conflict and emphasize the need for effective communication to prevent misunderstandings. The discussion also highlights the potential for healthy conflict to drive organizational success and offers practical tactics for resolving conflicts through negotiation and collaboration.TakeawaysConflict is a regular occurrence in leadership.Avoiding conflict can lead to worse outcomes.Buffaloes face storms head-on, unlike cows.Miscommunication is a common source of conflict.Healthy conflict can lead to better solutions.Emotional intelligence is crucial in conflict resolution.Addressing conflict early is beneficial for teams.Collaboration can help resolve conflicts effectively.Negotiation can be a useful tool in conflict resolution.Understanding the root cause of conflict is essential.

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