Join hosts Ash, Jeff, and Ben on Comfort Walk and Talk as they chat with Natalie, the Queen of Online Customer Service at Comfort Co. Natalie shares insights into the most common reasons customers reach out, from store locations to sizing inquiries. Discover how customer service representatives like Natalie make a difference in customers' lives, one step towards comfort at a time.Stop suffering in uncomfortable shoes! Discover stylish comfort shoes here: https://www.thecomfortco.com.au/ Follow Comfort Walk and Talk: https://www.youtube.com/@ComfortWalkandTalkhttps://www.instagram.com/comfortwalkandtalk/https://www.facebook.com/comfortwalkandtalkhttps://www.tiktok.com/@comfortwalkandtalkTimestamps:[00:00:00] Intro.[00:05:33] Customer service interactions and challenges.[00:09:35] Changing lives through footwear.[00:10:23] Providing solutions for customer issues.[00:20:27] Common foot problems discussed.[00:21:24] A customer service horror story.[00:24:28] Customer service communication strategies.

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