Please join us on this episode of Coaching Conversations with our featured guest, Sheila Heen, the Thaddeus R. Beal Professor of Practice and Deputy Director of the Harvard Negotiation Project. Sheila is renowned for her work on difficult conversations and how to receive feedback. In this episode, Jim and Sheila explore practical strategies for improving feedback mechanisms, fostering collaboration, and enhancing interpersonal relationships in various educational settings.Sheila Heen's extensive expertise in negotiation theory and practice, honed over decades, offers a fresh perspective on the crucial role of effective communication in coaching. Join us as Sheila shares her wisdom on how to handle situations where emotions are high and relationships are strained, providing valuable insights for coaches and educators alike.Sign up for our Newsletter and stay up to date with everything ICG by clicking here.Interesting in learning how our consultants can make an impact, click here. 

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