In this insightful episode, we discuss the evolving landscape of AI in design and tech industries with our guest, Tomas Måsviken from Samsen. We explore the integration and impact of AI on consumer experiences and businesses, highlighting the need for a shift towards centralized user experiences. Through our conversation, we delve into the potential of AI to create proactive, personalized encounters and the implications for app silos. We stress the importance of using AI to enhance user experiences rather than resorting to command-driven interactions. Additionally, we consider the significant role of big tech companies in shaping future AI-driven platforms while pondering the design challenges ahead.Links:Multiply: Multiply.coSamsen: https://www.samsen.se Hosted on Acast. See acast.com/privacy for more information.

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