ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "46-Answer the Phone"
Episode Synopsis
Few things can improve your customer service as much as picking up the phone properly. Our society has gotten more and more complacent about phone communications, and yet, it is still the primary means by which our customers (and their money) reach us. We must ensure that we have a consistent, measurable strategy for answering our phones across the organization that not only sets the proper tone for interaction with our customers, but also establishes clear, timely and accurate communication with them.
More episodes of the podcast Clintcast
1-Staying Motivated on a Daily Basis
15/12/2008
2-Managing Your Boss
16/12/2008
3-Daily Takeoffs
17/12/2008
4-Leadership vs Management
18/12/2008
5-"Flush ups"
19/12/2008
6-The "Ham Sandwich"
22/12/2008
7-P=S
23/12/2008
8-2009 Healthcare
24/12/2008
9-The Spirit of the Season
25/12/2008
10-Team Targets
26/12/2008
In God we trust