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Listen "170-Handling Aggressive Customers"
Episode Synopsis
Clint continues his discussion with clinical psychologist Russ Moulton. Today, they address the handling of aggressive customers. There are many possibilities as to the underlying root stimulus of aggressive behavior, but it is felt that these situations are often capable of diagnosis. As such, they can then be dealt in positive ways to help the patient reduce or even eliminate the negative behaviors. Listen in to this fascinating discussion!
More episodes of the podcast Clintcast
1-Staying Motivated on a Daily Basis
15/12/2008
2-Managing Your Boss
16/12/2008
3-Daily Takeoffs
17/12/2008
4-Leadership vs Management
18/12/2008
5-"Flush ups"
19/12/2008
6-The "Ham Sandwich"
22/12/2008
7-P=S
23/12/2008
8-2009 Healthcare
24/12/2008
9-The Spirit of the Season
25/12/2008
10-Team Targets
26/12/2008
In God we trust