ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Episode 4: 6 Key Communication Skills You Need"
Episode Synopsis
Communication is key in any relationship, especially when you want to build trust with a client and when handling difficult situations.
Today I cover off 6 key skills that will help you with clients and in everyday interactions:
Active Listening
Paraphrasing
Asking open-ended questions
Mirroring
Validating and
Empathy
Today I cover off 6 key skills that will help you with clients and in everyday interactions:
Active Listening
Paraphrasing
Asking open-ended questions
Mirroring
Validating and
Empathy
More episodes of the podcast Client Success Matters
Episode 23: Are Awards Worth It?
14/09/2025
Episode 21: Beyond the Bonus
02/07/2025
Episode 20: Tracking Time, Driving Growth
21/05/2025
Episode 18: Making Procurement Your Ally!
11/02/2025
Episode 14: Mastering the Creative Brief
19/09/2024
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