ClearPath Conversations

Por: ClearPath CX
ClearPath Conversations is where customer journeys find direction. Hosted by Mark Bernardin - author of The Path to Green and founder of ClearPath CX - this podcast delivers tactical advice, playbooks, and stories from the front lines of Customer Success. Learn how to rescue red accounts, lead strategic EBRs, and grow your CS career with clarity and confidence. Whether you're a new CSM or a seasoned pro, you’ll find real-world insights you can apply right away. No fluff - just results, from someone who’s been there, done it, and built the roadmap.
13 episodios disponibles

Latest episodes of the podcast ClearPath Conversations

13 - How to Present Like You Belong in the Room 06/01/2026
12 - The Slide-by-Slide EBR Breakdown 31/12/2025
11 - How to Prepare for Your First EBR Without Burning Out 19/12/2025
10 - From Red to Green: Telling the Turnaround Story 10/12/2025
09 - Internal Alignment Before External Action 04/12/2025
08 - How to Write a Get-Well Plan That People Actually Read 19/11/2025
07 - What Is a "Path to Green"? And Why Every CSM Needs One 12/11/2025
06 - Building Your CSM Toolkit from Scratch 06/11/2025
05 - Red Flags Early On 31/10/2025
04 - Your First Portfolio 24/10/2025
03 - What Does a CSM Actually Do? 17/10/2025
02 - The First 90 Days: A CSM's Real Roadmap 01/10/2025
01 - Welcome to ClearPath Conversations 24/09/2025
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