Episode Synopsis "Changes to the Financial Ombudsman Service"

Thomas Bell and James Hall discuss the new rules enacted by the Financial Conduct Authority that substantially expanded the jurisdiction of the Financial Ombudsman Service.

Listen "Changes to the Financial Ombudsman Service"

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• Sound judgement when solving problems: part two
• Sound judgement when solving problems: part one
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• Changes to the Financial Ombudsman Service
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• Relief from sanctions
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