ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "The Anatomy of a Backend Outage and Incidents at X, Claude & More"
Episode Synopsis
Backend-related outages were somewhat of a theme during the first half of 2025 and this trend seems to be continuing.
In recent weeks, we’ve seen several service disruptions that appeared connected to backend issues, affecting organizations including a social media platform, an Australian bank, and a major airline.
These incidents offer valuable insights into the typical characteristics of backend outages and strategies for spotting them.
Tune in now to hear more about these events and the distinct anatomy of a backend outage.
———
CHAPTERS
00:00 Intro
01:01 About Backend Outages
04:18 Anthropic’s Claude Outage
08:44 Service Disruption
12:54 Alaska Airlines Outage
14:17 Commonwealth Bank Outage
15:42 Gong Service Disruption
17:25 Outage Trends: By the Numbers
19:43 Get in Touch
———
Explore Anthropic’s Claude outage and the Alaska Airlines outage further in the ThousandEyes platform (no login required):
- Claude: https://acshghvfamioplwqigifrycvlsqesoxb.share.thousandeyes.com
- Alaska Airlines: https://annocixygjjriicwjupcporbjqblgkym.share.thousandeyes.com/
For additional insights, check out the links below:
- The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit??utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep6_podcast
- The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep6_podcast
———
Want to get in touch?
If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X.
———
ABOUT THE INTERNET REPORT
This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.
Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?
Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.
Catch all the episodes on YouTube or your favorite podcast platform:
- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526
- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773
- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
In recent weeks, we’ve seen several service disruptions that appeared connected to backend issues, affecting organizations including a social media platform, an Australian bank, and a major airline.
These incidents offer valuable insights into the typical characteristics of backend outages and strategies for spotting them.
Tune in now to hear more about these events and the distinct anatomy of a backend outage.
———
CHAPTERS
00:00 Intro
01:01 About Backend Outages
04:18 Anthropic’s Claude Outage
08:44 Service Disruption
12:54 Alaska Airlines Outage
14:17 Commonwealth Bank Outage
15:42 Gong Service Disruption
17:25 Outage Trends: By the Numbers
19:43 Get in Touch
———
Explore Anthropic’s Claude outage and the Alaska Airlines outage further in the ThousandEyes platform (no login required):
- Claude: https://acshghvfamioplwqigifrycvlsqesoxb.share.thousandeyes.com
- Alaska Airlines: https://annocixygjjriicwjupcporbjqblgkym.share.thousandeyes.com/
For additional insights, check out the links below:
- The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit??utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep6_podcast
- The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep6_podcast
———
Want to get in touch?
If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected]. Or follow us on LinkedIn or X.
———
ABOUT THE INTERNET REPORT
This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.
Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?
Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.
Catch all the episodes on YouTube or your favorite podcast platform:
- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526
- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773
- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
More episodes of the podcast Cisco Podcast Network
404 Script Not Found: Cloud Computing
20/10/2025
404 Script Not Found: The Reunion
09/10/2025
In God we trust