In today's stream-of-consciousness episode I refer to several books: The Soft Edge by Rich Karlgaard Excellence Now: Extreme Humanism by Tom Peters The Mystic Jesus by Marianne Williamson The 15 Commitments of Conscious Leadership by Dethmer, Chapman & Klemp Think and Grow Rich by Napoleon Hill In Peters' book he says that "Hard (numbers/plans/org charts) is soft: Plans are often fantasties; organizational charts have little to do with the way the organizatoin actually works; and numbers are readily manipulated....Soft (people/relationships/culture) is hard: The best 'people practices' (caring, training, acknowledging) create teh most wholesome, community-minded organizations - and win in the marketplace as well") pp. 25-26. Here is the fifth point of the Self-Confidence formula from Think and Grow Rich to which I refer: "I fully realize that no wealth or position can long endure unless built upon truth and justice; therefore, I will engage in no transaction that does not benefit all whom it affects. I will succeed by attracting to myself the forces I wish to use and the cooperation of other people. I will induce others to serve me because of my willingness to serve others. I will eliminate hatred, envy, jealousy, selfishness, and cynicism by developing love for all humanity - because I know that a negative attitude toward others can never bring me success. I will cause others to believe in me because I will believe in them, and in myself."

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