CHURN FM

CHURN FM

Por: Andrew Michael
CHURN FM is the podcast for subscription economy pros. Every Wednesday we hear how the world’s fastest growing companies are tackling churn and using retention & engagement to fuel their growth.
300 episodios disponibles

Latest episodes of the podcast CHURN FM

Mostrando página 14 de 15

EP39 | Megan McMullin - How MeetEdgar reduces churn by scaling a personal onboarding experience and building a community 11/12/2019
EP38 | Marvin Liao (500 Startups) - Why customer retention is a key metric for seed-stage investments 04/12/2019
EP37 | Josh Garofalo (Sway Copy) - Customer retention starts with copywriting: how to attract the right customers with your copy 27/11/2019
EP36 | Adam Dorrell (CustomerGauge) - You’re using Net Promoter Score (NPS) wrong! Segmentation is the 🔑 key to retention 20/11/2019
EP35 | Corey Haines - How Baremetrics collects HONEST feedback from churning customers 13/11/2019
EP34 | Val Geisler (Fix My Churn) - How a customer-centric email strategy can help you fix churn 06/11/2019
EP33 | Hiten Shah (FYI) - How to build a product with customer retention at the core 30/10/2019
EP32 | Emily Lonetto (Voiceflow) - How to build, scale, and engage a user community to prevent churn and increase retention 23/10/2019
EP31 | Brian LaFaille (Looker) - How specialization within customer success will improve your retention 16/10/2019
EP30 | Ryan Singer - How Basecamp “interrogate” their customers to build a world-class product using the jobs-to-be-done framework 09/10/2019
EP29 | Nick Franklin (ChartMogul) - Why retention is your #1 weapon to drive expansion revenue and how to track it 02/10/2019
EP 28 | Omid Razavi (ServiceNow) - Preventing churn by building out a product success team 25/09/2019
EP27 | Jenny Campbell (DiscoverOrg) - 3 crucial customer health metrics you should monitor to prevent churn 18/09/2019
EP26 | Yu-Kai Chou - Gamification: 4 phases of a “Player’s Journey” and how it can help you improve retention 11/09/2019
EP25 | Vinay Bhagat (TrustRadius) - How to increase customer retention by adapting to the modern buyer’s journey 04/09/2019
EP24 | Guillaume Cabane - 4 Simple churn crushing tactics to unlock hyper-growth for your startup 28/08/2019
EP23 | Eleanor Dorfman - Faster is not always better: How Segment improved retention by adding friction to their onboarding process 21/08/2019
EP22 | Michael Redbord - How HubSpot turns customers into marketers by creating a customer-driven culture 14/08/2019
EP21 | Jinny Oh (Wandr) - How product strategy and UX design impact churn 07/08/2019
EP20 | John Gleeson - How KeepTruckin keeps a near-perfect customer retention rate 31/07/2019
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