Dr. Drumm McNaughton interviews Chris Kuberski, president of Highland Community College in Illinois, about her tremendous strides in the last three years to overhaul the organizational culture at her institution in order to provide an exceptional student experience through exceptional faculty and staff experiences.   Podcast Highlights Want to offer an exceptional student experience? First, do the hard—but lasting—work of uprooting the negative aspects of the institution's culture and reframing the positive aspects in ways that give faculty and staff a voice and a reason to shine. The CEO is in a unique position to set and enforce clear expectations. After all, what you permit, you promote. Changing an organization's culture can take several years, but there is a clear process for bringing faculty, staff, and administrators on board for the long term.   To read the full show notes, visit: https://changinghighered.com/culture-the-secret-sauce-for-higher-ed-performance   #HigherEdCulture  #thechangeleader #highereducationperformance   Resources Dr. Drumm McNaughton is a Higher Education Consultant with a focus on transformation. To find out more about his services and read other thought leadership pieces, visit his firm's website, https://changinghighered.com/.   The Change Leader's Social Media Links  LinkedIn: https://www.linkedin.com/in/drdrumm/ Twitter: @thechangeldr Email: [email protected]  

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