CEX Talks

Por: Abhinandan Jain
Explore how AI and cutting-edge strategies reshape customer journeys, workplace culture, and employee empowerment. Packed with actionable tips, real-world stories, and expert insights—this podcast reveals how to:

✅ Build customer-first brands
✅ Retain talent and boost engagement
✅ Unlock CX/EX synergy
✅ Leverage AI for loyalty and growth

Perfect for leaders, CX/EX pros, and innovators ready to thrive in the future of work. Follow now for tools to create unforgettable experiences!
#CX #EX #CustomerExperience #EmployeeExperience #AI #FutureOfWork
21 episodios disponibles

Latest episodes of the podcast CEX Talks

Healing, Rewired | Crystal Broj on AI, Equity, and the Future of Healthcare Experience 26/11/2025
Digital CX That Heals | Rob Scruggs on Empathy, AI, and Reinventing Healthcare 26/11/2025
From Quarry to CX Leadership | Mike Hopkins on Grit, Trust, and Leading from the Front 26/11/2025
Philippines 2.0 🇵🇭 | Jack Madrid on AI, Talent & the Future of Customer Experience 02/11/2025
Living AI Is Here | Dr. Ewelina Kurtys on Building Computers from Human Neurons 16/10/2025
Rebuilding Thomas Cook: Jo Migom on Leadership, AI & the Future of Travel 11/10/2025
End of “Please Hold”? Alex Levin (Regal.ai) on Voice AI and the Future of Customer Experience 21/09/2025
AI, Skills & The Future of Work | CP Gurnani, Co-Founder & Vice Chairman AIonOS | CEX Talks Ep 13 01/09/2025
Future of Work : AI Empowers People 30/06/2025
Knowledge is Power : AI is Turbo 22/06/2025
Experience Strategy: Winning Through Hiring 08/06/2025
The Rethink Series : Tarrifs Broke CX, AI's Fixing It 17/04/2025
AI Meets CX : Rewriting Experiences 07/04/2025
The Experience Equation : People, Purpose, Performance 01/04/2025
Transforming Learning with AI 24/03/2025
Her Impact Her Voice : Women Redefining the CX World 10/03/2025
Hyper-Personalization : From Contact Center to Interaction Hubs 02/03/2025
Voice AI : Empowering Conversations, Redefining Engagement 23/02/2025
Voice AI: Transforming Customer Experience 17/02/2025
Connect - The Power of Employee Experience in CX 11/02/2025
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