Ep. 80: Iassen Deenitchin, ING

CCW Digital: A Customer Service Online Platform
24/10/2018 27 min
Ep. 80: Iassen Deenitchin, ING

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Episode Synopsis

Iassen Deenitchen brings us up to speed on how to empower the customer: "To make sure, or give them the assurance that if they need to talk to somebody, they know who to reach out to, and it's driven by them in satisfying the need that there's really somebody in ING to help them out."

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