Ep. 131: Mercedes-Benz Financial Services on the Full Power of Customer Analytics

10/10/2019 15 min
Ep. 131: Mercedes-Benz Financial Services on the Full Power of Customer Analytics

Listen "Ep. 131: Mercedes-Benz Financial Services on the Full Power of Customer Analytics"

Episode Synopsis

You can't create a great experience without knowing your customers. But if "knowing your customers" is the only purpose of your customer intelligence strategy, you're missing out on some significant opportunities. Live from CCW Austin, Allison Corley from Mercedes-Benz Financial Services shares her more multi-faceted, dynamic analytics success story.

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