Consumer Expectations Don't Match Industry Capabilities

10/05/2024 21 min
Consumer Expectations Don't Match Industry Capabilities

Listen "Consumer Expectations Don't Match Industry Capabilities"

Episode Synopsis

Send us a textJoin Finbarr and Patrick as they talk through Cavell's latest Consumer Research (Available for free now), where we look at what consumer's think of the current state of CX, and discuss how that matches the current capabilities of the CX industry.🔗 Follow us on LinkedIn for all the latest updates on Cavell events, research and other services.