Ana Thiemer, Director of Operations Support at UT Austin, joins me for a powerful 20-minute conversation on Total Cost of Ownership, what it really means, where we’ve made progress, and what still needs to change.Ana doesn’t sugarcoat it:There’s no easy button. TCO is a culture shift, not just a calculation. And sometimes 3 data points are better than 9.From tracking costs on new construction vs. existing buildings to what AI is teaching UT about data clarity, Ana brings sharp insight from the front lines of campus operations. She also shares lessons from her work with APPA, and what the next TCO book might need to say.Ana Thiemer is the Director of Operations Support at The University of Texas at Austin, where she leads strategic initiatives that support campus-wide facilities and capital project planning. With nearly 20 years in facilities management, Ana is also a national leader in educational facilities, serving on APPA committees, facilitating sessions at the institute, and co-authoring the ANSI APPA TCO Standard. Connect with Ana on LinkedIn, visit her at the UT Austin campus or join her at an APPA conference.https://www.linkedin.com/in/ana-thiemer-19a12ab/

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