Show Notes:In this episode of Business Growth Spotlight, host Heidi Schalk talks with Daren Lauda, CEO of Outset, about his journey as an entrepreneur and the realities of scaling SaaS companies in a fast-paced, tech-driven world. Daren discusses the critical role operational efficiency plays in growth, along with how AI and automation are reshaping business processes.He shares his perspective on data-driven decision-making, the importance of balancing technology with human interaction, and the strategies he uses to set up efficient operations, acquire clients, and build meaningful partnerships. Daren also outlines his vision for the year ahead and breaks down the "Four C’s" of leadership: courage, candor, commitment, and competence. Bio:With over 30 years in the industry, Daren Lauda is a highly accomplished and versatile professional with a rich background in the technology and business sectors. Daren began his career as an Infantry Team Leader in the US Army. Leveraging his military experience, he transitioned into the corporate world and made a lasting impact in senior leadership roles at Fortune 500 technology companies like Fortive, PTC, and Salesforce. He also helped grow notable start-up companies, including Arbortext, Tririga, Mavenlink, and DispatchTrack. He is also the Founder of two companies, Outset and Second Step.Daren holds a Bachelor of Science in Management from Pepperdine University. He also has an MBA from California State University at Long Beach. Daren is married with two children and lives in Southern California.To connect with our guest, click on the links below:LinkedIn: https://www.linkedin.com/in/darenlauda/ Website: www.outsetops.com Connect with me:Spotlight to Scale: Spotlight to Scale BlueprintLinkedIn: https://www.linkedin.com/in/heidischalkcoaching/

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