Whether your organization is growing or finding it difficult to grow, Belle provided some great suggestions to make your company function smoothly. Some of the things she highlighted are as follows:

Create roles, assign ownership, and build a system of well-defined processes.
If there is friction, get to the root of the problem. For example, you may ask 5 whys.
Make sure the role of your key performers are defined in a manner that is sustainable, reasonable, and logical. Else, it could become very painful to find a replacement if any of the key employees leave for any reasons.   

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