Everyone has a story about a contractor not billing them for work completed. Why does this happen, and what steps can you take to avoid this issue? Listen in to Business Brain for a discussion on billing and getting paid, followed by a revisit to our famous Customer Service Maxim and why so many companies fail at it.

00:00:00 Business Brain – The Entrepreneurs’ Podcast #461 for Wednesday, June 28th, 2023
00:01:19 Contractors Remember to Bill Clients (Dave’s electrician still hasn’t!)

Imposter Syndrome


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00:08:39 PODCAST: Superwomen. Rebecca Minkoff dives into the secrets behind some of the most successful women in the world, from CEOs and founders to artists and designers.
00:09:17 Contractors Remember our Customer Service Maxim (Dave’s plumber: “You have two other showers in your house”)
00:17:06 BB 461 Outtro

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