In this episode of Business Brain, Dave Hamilton and Shannon Jean dive into the new agent abilities being rolled out by ChatGPT. These agents go beyond basic chatting, allowing users to automate tasks like managing emails, calendars, messages, reservations, and even moderating communities across platforms like Slack and Discord. They discuss the potential of these features, which are being gradually released to paid ChatGPT users, and how they might streamline daily business operations. Shannon shares how he’s particularly excited about applying these tools to his community and content workflows, while Dave explores how agent mode will work through desktop apps for broader system integration.
The hosts also reflect on their long-term use of ChatGPT as a business consultant and even for personal matters like health concerns, emphasizing its value as an objective tool not influenced by human bias. They contrast this to how traditional professionals like doctors rely on personal experience, which can sometimes cloud judgment. Both hosts touch on the broader vision of using AI to preserve their insights and experiences for future generations, envisioning a digital legacy that family members could someday interact with.
The conversation wraps with thoughtful commentary on the implications of legacy, mortality, and generational knowledge transfer. Shannon and Dave muse about how human progress is shaped by generational resets, yet there is enduring value in archiving stories and lessons. They close by inviting listeners to share how they’re using agents in their own businesses and promoting a giveaway for Business Brain reviewers.

00:00:00 Business Brain – The Entrepreneurs’ Podcast #669 for Casual Friday, July 25th, 2025

July 25th: International Red Shoe Day


00:01:18 ChatGPT Agents
00:06:58 SPONSOR: OpenPhone is the #1 business phone system that streamlines and scales your customer communications. Get 20% off your first 6 months at OpenPhone.com/BusinessBrain
00:08:42 ChatGPT as a consultant…it’s not biased by experience.
00:12:52 Agent ideas…and life, longevity, and legacies!
00:19:14 Business Brain 669 Outtro

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