Transforming Employee Engagement with Randy Seran: Insights from Channel Advisor's HR LeaderIn this episode of the Built by People Podcast, we converse with Randy, a distinguished HR leader, about his career journey and impactful strategies to enhance employee engagement. Randy shares his experience at Channel Advisor, detailing how he transformed the organization’s morale and engagement post-downsizing to earn a Best Place to Work award. Key highlights include overhauling the bonus program, launching leadership academies, and aligning people strategy with business goals. Randy also provides actionable advice for balancing HR’s people and business sides, emphasizing the importance of intentionality, transparency, and reflective people strategies tailored to different demographics within the workforce.00:00 Introduction to the Built by People Podcast00:38 Meet Randy: A Journey in HR01:21 Transforming Employee Engagement at Channel Advisor04:21 Developing Leadership Academy Programs07:31 Redesigning the Bonus Program for Success10:24 Balancing People and Business in HR12:42 Parting Advice for HR Leaders13:58 Conclusion and Farewell

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