Constantly Improve the Customer Experience | Jeremy Maher

24/01/2024 51 min Episodio 24
Constantly Improve the Customer Experience | Jeremy Maher

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Episode Synopsis

Meet Jeremy Maher, co-owner of Phoenix Home Remodeling in Chandler, Arizona. Jeremy's journey began after a disappointing encounter with a contractor, which motivated him to believe that he could run a contracting business more effectively. Seizing the opportunity, Jeremy, along with his former boss and the boss' brother, formed a partnership and launched a new home construction venture. With an initiative on continual improvement, Jeremy focuses his leadership on the technical side and building out processes to help the business grow.     Here are a few key takeaways from the discussion with Jeremy: Guiding the business culture from the start Making effective business decisions with partners Creating specific and well-defined roles for your team Gathering feedback and reviews from customers Constantly improving the business processes     Visit the Phoenix Home Remodeling website here: https://phxhomeremodeling.com/     Own a construction company and want to share your story? Apply to be on an upcoming episode of Builder Stories at https://www.builderstories.com

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