How can leaders do all the right things and be very smart and still not get results in their leadership that they want? It makes no sense! Well, that’s because you can be really smart and actually “do” the right things and still not get the results you want. Experience and research have told us for many years that emotional intelligence is the underlying ingredient that changes everything. It is the “spice” that makes leadership that much more effective! 

In this episode, we will chat with Lisa Austin about what emotional intelligence is and why it matters. 

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