Culture is Your Product

26/10/2025 13 min

Listen "Culture is Your Product"

Episode Synopsis

In this episode of Breaking the Silence, Greg Cannon discusses the critical role of culture in the funeral service industry. He emphasizes that culture is not just a mission statement but the daily behaviors and attitudes that shape the experience for families. Through stories and insights, he explores the clash between tradition and innovation, the importance of intentional leadership in building a strong culture, and practical ways to bridge generational gaps within teams.