Brave Business Triumphs S4:E4 Christian Heckman A Customer Service Mindset is the Cornerstone for Your CX Strategy

Brave Business Triumphs a //NKST podcast
30/11/2023 38 min

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Episode Synopsis

Here we go with Christian Heckman of ENB and host Doug Longenecker as they discuss the finer points of great Customer Service and how that mindset cant translate to a broader, company-wide Customer Experience Strategy

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