What a year for Retail Banking

Branching Out: A Retail Banking Podcast Series
15/12/2023 22 min Temporada 1 Episodio 7
What a year for Retail Banking

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Episode Synopsis

Michelle Gauchat, US head of banking and capital markets consulting at Deloitte, joins hosts Kristin Korzekwa and Bill Dworsky to discuss how 2023 has shaped retail banking strategy. Gauchat also talks about the importance of deposits and AI, challenges facing small businesses, and improving customer banking experiences. This episode explores retail banking trends, digital transformation in banking, and changes we can expect for payments and deposits in 2024.

More episodes of the podcast Branching Out: A Retail Banking Podcast Series

Behind the Numbers: Retail Banking & Market Performance Trends 12/11/2025
Business Banking Beyond the Branch: Growth, Community, and Opportunity 30/06/2025
The future of loyalty in banking: How customers vote with their wallets 12/12/2024
Evolving Partnerships in Retail Banking: Co-opetition in the Financial Ecosystem 12/09/2024
Retail and transaction banking: Moving money for customers large and small 15/07/2024
Retail Banking Credit & Analytics: Evolving Trends at the Edge 22/05/2024
Banking in the Cloud: How Tech Platforms Continue to Evolve 18/10/2023
Colleagues, Customers, and Community: Earning the Relationship in Retail Banking 10/08/2023
Everyday Impact: Community Banking Stays Strong 14/07/2023
About Branching Out 07/06/2023
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