ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen " Open Wide: Sue Morgan on What a Bad Dentist Taught Her About Customer Care "
Episode Synopsis
In this eye-opening episode, host Ann Allard chats with Sue Morgan, who shares a not-so-sweet trip to the dentist—and the powerful customer service lessons it revealed. Sue reflects on how that uncomfortable experience translates to the way we treat clients in the title industry. With warmth and wisdom, she breaks down the do's and don'ts of customer care and reminds us why empathy, communication, and consistency matter more than ever.
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