Stop The Customer Service Excuses

Bold Business Podcast
29/09/2017 36 min
Stop The Customer Service Excuses

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Episode Synopsis

You know it. I know it. We all know it. Excuses…excuses…show up in many forms for many reasons. (Sometimes they are disguised as reasons.) When it comes to customer service, excuses are the quickest way to lose credibility and trust with a customer. Today, Jess Dewell speaks with Carmen Rojas, a digital marketing executive, about how to stop the customer service excuses.

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