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Listen "Root Cause of a Business Crisis"
Episode Synopsis
Stop, drop, and roll is for more than putting out a fire. It's about building awareness to when we react (outwardly or inwardly). Where there are people there are emotions and where there are strong emotions a lack of a process means that a charged misunderstanding can turn into a crisis. Listen in as Jessica Dewell and Stephanie Sims talk about a process to get to the root cause of a business crisis.
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