Listen "StringeeX"
Episode Synopsis
StringeeX - OmniChannel Contact CenterSmart Contact Center software enhances customer experience, builds brand, and creates a competitive advantage for your business.Why choose StringeeX?INVESTMENT OPTIMIZATIONA solution that requires zero investment in infrastructure, IT, and operations personnel. Your organization can save up to 50% of phone subscription costs through free internal phone calls.QUICK INTEGRATIONIntegration with core systems, CRM, ERP, and Mobile Apps improves agent productivity that increases customer satisfaction.HIGH STABILITYOperating for more than 800 clients with 40 million end-users, providing an operation stability of up to 99.9%.REAL-TIME SUPPORT MANAGEMENT, EVALUATION, AND SUPERVISIONHighly detailed overviews to assess the Contact Center’s productivity and agent KPIs. This supports the management process effectively.BUSINESS PROCESS AUTOMATIONProcess automation through AI, Callbot, and Chatbot integration that helps improve agent performance and productivity.Main featuresVoice call featuresLive Chat featuresFacebook Fanpage ManagementEmail featuresTicket ManagementCustomer contact managementReport & StatisticsReal-time monitoringDo not hesitate to contact us. Your queries will be answered within 24 working hours.VietnamAddress: Hanoi: 19/F, Leadvisors Tower, 643 Pham Van Dong St., Bac Tu Liem Dist., HanoiHo Chi Minh City: 5/F, Lottery Tower - 77 Tran Nhan Ton St., District 5, Ho Chi Minh CityHotline: +84 1800 66 70Email: [email protected]: 651 N Broad St STE 206, Middletown, DE 19709 United StatesHotline: +1 707 988 6789Email: [email protected]: https://stringeex.com/en/
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