Name:‌‌ Tatiana O'Hara Current‌ ‌Title:‌‌ ‌Agency & Team Operations Coach  Location:‌‌ ‌Atlanta  Educational‌ ‌Background:‌‌ ‌Bachelors in Hospitality Management  ‌ ‌ About‌ ‌Tatiana:‌ ‌ Tatiana O'Hara is an Agency & Team Operations Coach that helps successful, yet overwhelmed online business owners create the structure needed for their team & daily operations, so they can focus on scaling sustainably. She's helped dozens of leaders optimize their team and learn essential leadership skills that have yielded hundreds of thousands of dollars in sales growth. She's helped many agencies and coaches gain the structure needed to grow at exponential rates. She has also worked with business owners starting a team for the first time. Some of her client wins include decreasing team payroll by 50%, hitting highest cash months while working less hours, decreasing average hour work weeks by more than 20%, and ultimate clarity on taking their companies to the next level. In her free time she enjoys roller skating and learning how to bake new things.  ‌ DURING‌ ‌THIS‌ ‌EPISODE‌ ‌WE‌ ‌DISCUSSED:‌ ‌ What makes a great business team The importance of SOPs and how to clean up your set processes  How to prepare for the hiring and onboarding process  Creating checks and balances for your team How to let go as a manager and delegate  Having the hard conversation – letting go of a team member  For‌ ‌complete‌ ‌show‌ ‌notes‌ ‌and‌ ‌resources‌ ‌mentioned‌ ‌for‌ ‌this‌ ‌episode‌ ‌go‌ ‌to: blacktobusiness.com/61   Thank‌ ‌you‌ ‌so‌ ‌much‌ ‌for‌ ‌listening!‌ ‌Please‌ ‌support‌ ‌us‌ ‌by‌ ‌simply‌ ‌rating‌ ‌and‌ ‌reviewing‌ ‌our‌ ‌podcast!‌ ‌

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