Struggling to enforce policies without scaring clients away? Feeling stuck with a schedule that never seems fully booked? Let’s fix that. In this episode of Beyond the Lash Line, I’m breaking down my gentle parenting approach to handling clients—no cancellation fees, no deposits, and flexible rescheduling—while still attracting high-paying, reliable clients who respect my time.I’m also spilling the tea on a Facebook post I saw, explaining why clients get mad about policies (even when they KNOW them) and what lash artists can do better when it comes to communication. If you’re tired of chasing clients, enforcing rules that don’t work, and feeling like your books will never be full—this episode is for you.

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