The Future of AI-Driven Customer Success & Go-To-Market Strategy

19/09/2025 44 min Episodio 1

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Episode Synopsis

AI is rewriting the GTM playbook. Post-sales is no longer just about ‘what happens after the deal’. It’s becoming the engine of growth. Are you ready?Introducing Beyond the Close: Episode 1 🎙️In this episode, we sit down with Jose Fernandez Castaño (Co-founder @ Velaris), Tim Budden (Head of AI @ Velaris) and Michael T. (GTM & Ops leader) to dive into:How GTM roles are changing as a result of AIHow AI is helping post-sales teams evolveWhat it takes to build a reliable AI layer across fragmented data and systemsThe emerging role of the “Architect” CSM in modern post-sales orgsHow high-performing GTM teams can use AI to focus on moments that move the needle🎧 Listen now to Beyond the Close, and explore what the future of post-sales looks like.