Great Customer Service: No Longer an Option for ISPs

29/08/2025 20 min

Listen "Great Customer Service: No Longer an Option for ISPs"

Episode Synopsis

Mark Campagna, the CEO of gaiia, says ISPs who don't adopt software technology offerings that can help enhance efficiencies may face extinction. In this episode of Beyond the Cable, Campagna talks about how technology is evolving to help ISPs offer great customer service, something he says is a massive differentiator in a crowded marketplace.