In an effort to promote effective communication and ensure the optimal use of emergency services, Santa Fe County is launching an educational campaign to inform residents about the appropriate times to make non-emergency calls. From January 2023 to July 2023, the Santa Fe Regional Emergency Communications Center has handled a total of 223,997 calls. Of those calls, only 102,349 of them were dispatched for service. That means, 121,648 calls were not related to services needing emergent or non-emergent Law Enforcement, Fire, EMS, or Animal Control.

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