The article introduces "Nonviolent Communication" (NVC), a renowned book by Marshall Rosenberg, which is praised by the UN for conflict resolution. It clarifies that NVC is not merely a communication method but a deeper approach to eliminate hostility and foster goodwill among people. The text explains that the core idea of NVC is changing language to reshape thoughts, moving from a model where thoughts dictate words to one where words can influence thoughts. The system relies on a four-step process: observation without judgment, expressing feelings, identifying needs, and making requests, and it emphasizes believing in inherent human goodness. Additionally, it highlights key considerations such as avoiding comparisons, taking responsibility instead of using "I have to," and understanding the true nature of emotions (distinguishing primary from derivative emotions) to improve interpersonal relationships.

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