In this episode of How I Did It - a series exploring the influence and leadership strategies behind real change - I talk to Rick Lambell, CEO of Beyond Sustainable Retail Group and former Head of Sustainable Development at Kmart Australia, about his nearly decade-long journey leading a Living Wage strategy at Kmart. From managing expectations to building collaboration and staying consistent, Rick’s story reveals leadership strategies that carry the weight of long-term systems-change.Rick shares candid insights on:Why collaboration is non-negotiable - inside companies and across industriesHow to manage expectations when timelines are long and topics are technical The importance of consistency and belief in long-term changeHow to sustain momentum with milestones and mindsets, even when the finish line feels far awayWe don’t just talk about the Living Wage work - we talk about the work behind the work: the influence strategies, leadership lessons and mindset that kept this initiative alive when the path was unclear and the pressure was high.Note - This conversation was recorded spontaneously, so the sound is a little raw - but that feels fitting for a series about the work behind the work.📩 Prefer to read? You can find the written How I Did It  feature with the key lessons and episode highlights here:Read the featureConnect with Between SeasonsNewsletter, insights & trends: visit our editorial hubMore about Butter Field: visit our website🎧 If this conversation resonates, please follow the show, share it with a colleague and leave a review - it helps more change-makers find these stories.

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