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Listen "Discussing Mistakes"
Episode Synopsis
Mistakes We Make When Discussing Mistakes
This episode is for anyone who wants to productively deal with mistakes in the workplace!
Many managers struggle with discussing mistakes with their team members. Some employees shut down (or even cry) when their mistake is brought up. Others grow defensive or combative. In either case, the manager is left frustrated, and the root cause of the mistake goes unaddressed, leaving the door open for the mistake to happen again.
In this episode of Better Workdays, we look at some of the common errors in thinking and communicating that many of us naturally make when discussing mistakes. Borrowing from the great book “Managing Difficult Conversations,” we’ll look at how a shit from certainty to curiosity and a focus on understanding over blame can help these conversations move smoothly toward a solution.
Whether you're a team member or leader, this episode will provide practical strategies to make your next mistake discussion more constructive.
About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).
We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.
Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.com
Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
[email protected]
860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
This episode is for anyone who wants to productively deal with mistakes in the workplace!
Many managers struggle with discussing mistakes with their team members. Some employees shut down (or even cry) when their mistake is brought up. Others grow defensive or combative. In either case, the manager is left frustrated, and the root cause of the mistake goes unaddressed, leaving the door open for the mistake to happen again.
In this episode of Better Workdays, we look at some of the common errors in thinking and communicating that many of us naturally make when discussing mistakes. Borrowing from the great book “Managing Difficult Conversations,” we’ll look at how a shit from certainty to curiosity and a focus on understanding over blame can help these conversations move smoothly toward a solution.
Whether you're a team member or leader, this episode will provide practical strategies to make your next mistake discussion more constructive.
About REAL Custom Training
REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).
We offer a range of in-person and live-online workshops in key areas such as Supervisory Skills, Leadership Development, Personal Productivity, Customer Service Public Speaking, and more. Each workshop is designed to equip professionals with the tools and insights needed to thrive in their roles and contribute positively to their teams. With REAL Custom Training, you're investing in practical skills and strategies for real-world effectiveness.
Private group training is available and can be fully customized to align with organizational goals.
Learn More About REAL Custom Training
Read about our workshops:
www.realcustomtraining.com
Contact me to discuss your training and development needs:
Andrew Morrison, MSOM – Owner/Instructional Staff
[email protected]
860.753.3710.
Follow for live event updates and helpful content:
www.facebook.com/REALCustomTraining
www.linkedin.com/company/realcustomtraining
Subscribe here for some great free resources:
www.youtube.com/@REALCustomTraining
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