Welcome to the Better Tech Leadership podcast, where we connect with tech leaders from all over the world to share their know-how on bridging the gap between business and tech.

In this episode, host Leszek Knoll, co-founder of software development agency @Brainhubeu, talks with Francisco Trindade, Director Of Engineering at Braze about:

- Tech debt, bug management, and the Toyota production system - a balanced view of both theoretical and practical aspects of software development.
- The complexity of interdepartmental communication, particularly between engineering, sales, and customer support teams, and the importance of acting on customer feedback for product improvement.
- Importance of problem-solving, individual one-on-ones for alignment, and the power of documents for asynchronous decision-making.

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Connect with Leszek and Matt on LinkedIn
https://www.linkedin.com/in/leszekknoll/
https://www.linkedin.com/in/mwarcholinski/

Website:
https://bettertechleadership.com/
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