Guide your employees through a pandemic, sure. Win a HRSA quality improvement award that same year, gritty no doubt. Change up your employee health insurance benefits to eliminate all out-of-pocket for staff during that pandemic, get this leader a cape! On this episode Brendia Ercolini, HR Director of CareSouth in Baton Rouge, Louisiana, shares the value of critical thinking, being open to new possibilities even in the middle of a global health crisis and the steps she took to make decisions about changing her employee health benefits in 2020. Cool under pressure holds a new meaning talking to this leader. She’s not looking back though, her and the leaders at CareSouth keep pushing through any curve balls thrown their way - Brendia, “We know how to catch ‘em.”  To learn more about CareSouth, visit:  https://caresouth.org/Show edited by: Tim Pogo [email protected]

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