Your Expert Opinion vs. the Customer’s Wants

Behind the Review
20/01/2022 21 min Temporada 1 Episodio 52
Your Expert Opinion vs. the Customer’s Wants

Listen "Your Expert Opinion vs. the Customer’s Wants"

Descargar episodio Ver en sitio original

Episode Synopsis

Shear Bliss Hair Salon owner Lana Kurayeva has qualifications under her belt, being a board certified colorist with over a decade of experience. Despite this, the thing that keeps her customers coming back isn’t just her knowledge of hair care, but the way she shares that knowledge and listens to their wants. In this episode, hear from Lana as well as reviewer Jenn, who discusses all the factors that made her very first hair coloring experience a successful one and what kept her coming back.
Shear Bliss NYC Salon Ali Schwartz Meserole Sound Our sponsor: Nearside
Learn more about your ad choices. Visit megaphone.fm/adchoices

More episodes of the podcast Behind the Review

Café Empire Building: Maman’s Secrets to Growth, Branding, & the Martha Stewart Effect 01/10/2025
The Property Brothers: How a Real Estate Business Became a Brand Empire 24/09/2025
How Pana Food Truck Became an Arepas Empire 17/09/2025
How CAVA’s Culture Fueled Its National Expansion (with Founder, Ted Xenohristos) 10/09/2025
The Repeat Customer Formula - Josh Campbell of Rescue Air and Plumbing 20/08/2025
Customer Service Wins: The Pest Brothers’ Journey from Startup to Standout 13/08/2025
Serving Up Community: Secrets from Soul & Smoke and the James Beard Foundation 06/08/2025
From Side Hustles to CEO: Everette Taylor’s Crowdfunding Blueprint for Small Business Growth 29/07/2025
How DivaDance Grew From 1 Class to 50+ Locations — Franchise Lessons with Jami Stigliano 22/07/2025
Level Up Your Home Service Business: Angie Snow’s ServiceTitan Success Strategies 15/07/2025
© 2003-2025 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA