#30: Sebastian Hamann, Founder and Co-CEO of Shopware, on shaping the future of digital commerce

07/08/2024 52 min

Listen "#30: Sebastian Hamann, Founder and Co-CEO of Shopware, on shaping the future of digital commerce"

Episode Synopsis

Welcome to the E-commerce Germany News Podcast powered by the E-commerce Berlin Expo. In this episode, our host Efe von Thenen sits down with Sebastian Hamann, the founder and Co-CEO of Shopware, a leading digital commerce platform. Dive into an engaging discussion about the rapid evolution of e-commerce, the impact of emerging technologies like artificial intelligence and spatial computing, and the unique challenges faced by mid-market merchants. Deep dive into Sebastian's journey from starting Shopware as a teenager with his brother to growing it into a global leader serving over 50,000 stores. They explore Shopware's innovative features, including AI-powered tools and immersive commerce experiences, and discuss how these advancements are shaping the future of online shopping. The conversation also touches on the importance of brand differentiation in a competitive market, the rise of B2B e-commerce, and the exciting potential of new technologies.Delve into the extraordinary pace of innovation in e-commerce, with Sebastian sharing his unique perspective on the industry’s rapid evolution. From the rise of platforms like Temu and Shein to the challenges mid-market merchants face, we discuss how businesses can stand out in an increasingly competitive market. The conversation also touches on the importance of brand differentiation in a competitive market, the rise of B2B e-commerce, and the exciting potential of new technologies. Tune in to hear Sebastian's insights on the current state and future of digital commerce, and discover what sets Shopware apart in the crowded e-commerce landscape.🟠 Interested in being a guest on our podcast? Reach out to us at [email protected] for more:■ Linkedin■ Instagram■ Facebook■ TwitterChapters:(00:00:00) Introduction(00:02:13) Guest Introduction: Shopware's Founder(00:03:00) Shopware's Origin Story & Company Overview(00:03:25) Defining the Mid-Market in E-Commerce(00:06:31) Competitive Landscape in Digital Commerce(00:09:34) Current E-Commerce Market Trends(00:12:20) The Role of Customer Behavior in E-Commerce(00:14:44) The Future of Digital Commerce: Personal Assistants and Spatial Computing(00:19:45) Shopware's AI Features & Capabilities(00:26:20) Mass Market Adoption of New Technologies(00:28:28) Adoption Rate of AI and Immersive Features(00:31:24) Gartner Magic Quadrant & Shopware's Visionary Status(00:35:55) Growth in the B2B Sector & Shopware's Impact(00:38:37) Successful E-Commerce Verticals(00:40:06) Competing with Large Marketplaces: Differentiation & Branding(00:45:01) Building Community & Enhancing Customer Experience(00:47:33) Sebastian's Three Wishes(00:50:58) Closing Remarks & Thank You(00:51:48) Conclusion

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