I'm excited to finally have the opportunity to chat with customer experience expert Dan Gingiss. In our conversation, we explore the vital role that customer experience plays in today's business landscape. Dan's insightful book, *The Experience Maker*, serves as an excellent guide for anyone looking to create unforgettable customer interactions that set their business apart. This book is truly a treasure for those eager to enhance their strategies and make a unique mark in their industry. During our podcast, Dan passionately emphasizes that customer experience isn’t just a part of marketing—it’s a powerful marketing tool in its own right! His valuable insights provide a fantastic blueprint for building loyalty and achieving success through extraordinary customer experiences. Join us as we uncover how to cultivate meaningful connections that will drive your business forward!To learn more about Dan visit www.dangingiss.com

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