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Listen "A Practical Approach to IR for Cafes. With Nathan Forward"
Episode Synopsis
In this episode of Bean There, Done That, host Phil Di Bella is joined by Nathan Forward, a Human Resources Business Partner at People Squared. With over 15 years of experience in HR and IR compliance, Nathan shares his expertise on navigating industrial relations, ensuring compliance, and fostering a positive workplace culture. The discussion covers key legislative changes, the importance of proactive HR management, and practical tips for creating a thriving business environment.
Key Topics and Themes:
The importance of staying proactive in compliance and HR management
Understanding and adapting to changes in industrial relations laws
Strategies for fostering a positive workplace culture
Balancing employee needs with business viability
Practical tips for effective human resource management
Takeaways:
Ignorance is not a defence: Stay informed and proactive about compliance and legislation changes.
Foster a culture of belonging: Ensure your employees feel valued, safe, and engaged.
Use HR systems: Implement tools like FoundYou for compliance and efficient HR management.
Be proactive: Address issues early and consult with experts to avoid costly reactive measures.
Communicate effectively: Regularly engage with your team to understand their needs and motivations.
About Our Guest:
Nathan Forward is a Human Resources Business Partner at PeopleSquared, with over 15 years of experience in HR and industrial relations. He has worked with the Fair Work Ombudsman and the Queensland Government, providing deep insights into compliance, legislation, and effective human resource management. Nathan's expertise helps businesses navigate complex regulatory environments and foster positive workplace cultures.
Links and Resources:
The Coffee Commune
PeopleSquared
Fair Work Ombudsman
FoundYou HR System
Time-Stamped Key Points:
00:00:00 – Introduction to the podcast and episode overview
00:00:20 – Phil Di Bella introduces the show's sponsor, The Coffee Commune
00:00:40 – Phil welcomes listeners and introduces the episode's theme on compliance and HR
00:01:00 – Introduction of Nathan Forward, HR Business Partner at PeopleSquared
00:01:20 – Nathan's background and expertise in HR and industrial relations
00:01:40 – Nathan discusses his experience with government compliance and investigations
00:02:00 – The importance of understanding legislative changes and their impact
00:03:00 – Why ignorance is not a defence in compliance issues
00:04:20 – Simplifying complex legislation for business owners
00:05:00 – Strategies for creating compliant and attractive wage packages
00:06:00 – The evolving needs and expectations of the workforce
00:07:00 – Importance of communication and understanding employee motivations
00:08:40 – Key changes in industrial relations and their impact on businesses
00:09:00 – Understanding the "right to disconnect" for employees
00:10:00 – Visa changes and their impact on the hospitality industry
00:11:00 – Balancing business viability with employee needs
00:13:00 – Upcoming changes in wage theft legislation
00:14:20 – Complexity of wage systems in hospitality and managing different pay rates
00:17:00 – Discussion on passing on wage costs to customers
00:20:40 – Importance of proactive HR and compliance management
00:21:00 – Human resource management: fostering a culture of belonging and performance
00:24:00 – Practical tips for managing human resources effectively
00:27:00 – Importance of structure and documentation in businesses
00:28:40 – Building a positive workplace culture through engagement and communication
00:30:00 – Nathan's top tips for creating a great workplace environment
00:33:40 – Importance of utilising HR systems and consulting with experts
00:35:00 – Closing thoughts and importance of proactive management
00:36:00 – Wrap-up and final message from Phil Di Bella
Don’t miss out on this insightful episode of "Bean There, Done That." Listen now on your favourite podcast platform and visit The Coffee Commune for more resources to help you accelerate your business potential. Stay proactive, engage with your team, and ensure compliance to build a successful and sustainable business.
Produced by The Podcast Boss
Key Topics and Themes:
The importance of staying proactive in compliance and HR management
Understanding and adapting to changes in industrial relations laws
Strategies for fostering a positive workplace culture
Balancing employee needs with business viability
Practical tips for effective human resource management
Takeaways:
Ignorance is not a defence: Stay informed and proactive about compliance and legislation changes.
Foster a culture of belonging: Ensure your employees feel valued, safe, and engaged.
Use HR systems: Implement tools like FoundYou for compliance and efficient HR management.
Be proactive: Address issues early and consult with experts to avoid costly reactive measures.
Communicate effectively: Regularly engage with your team to understand their needs and motivations.
About Our Guest:
Nathan Forward is a Human Resources Business Partner at PeopleSquared, with over 15 years of experience in HR and industrial relations. He has worked with the Fair Work Ombudsman and the Queensland Government, providing deep insights into compliance, legislation, and effective human resource management. Nathan's expertise helps businesses navigate complex regulatory environments and foster positive workplace cultures.
Links and Resources:
The Coffee Commune
PeopleSquared
Fair Work Ombudsman
FoundYou HR System
Time-Stamped Key Points:
00:00:00 – Introduction to the podcast and episode overview
00:00:20 – Phil Di Bella introduces the show's sponsor, The Coffee Commune
00:00:40 – Phil welcomes listeners and introduces the episode's theme on compliance and HR
00:01:00 – Introduction of Nathan Forward, HR Business Partner at PeopleSquared
00:01:20 – Nathan's background and expertise in HR and industrial relations
00:01:40 – Nathan discusses his experience with government compliance and investigations
00:02:00 – The importance of understanding legislative changes and their impact
00:03:00 – Why ignorance is not a defence in compliance issues
00:04:20 – Simplifying complex legislation for business owners
00:05:00 – Strategies for creating compliant and attractive wage packages
00:06:00 – The evolving needs and expectations of the workforce
00:07:00 – Importance of communication and understanding employee motivations
00:08:40 – Key changes in industrial relations and their impact on businesses
00:09:00 – Understanding the "right to disconnect" for employees
00:10:00 – Visa changes and their impact on the hospitality industry
00:11:00 – Balancing business viability with employee needs
00:13:00 – Upcoming changes in wage theft legislation
00:14:20 – Complexity of wage systems in hospitality and managing different pay rates
00:17:00 – Discussion on passing on wage costs to customers
00:20:40 – Importance of proactive HR and compliance management
00:21:00 – Human resource management: fostering a culture of belonging and performance
00:24:00 – Practical tips for managing human resources effectively
00:27:00 – Importance of structure and documentation in businesses
00:28:40 – Building a positive workplace culture through engagement and communication
00:30:00 – Nathan's top tips for creating a great workplace environment
00:33:40 – Importance of utilising HR systems and consulting with experts
00:35:00 – Closing thoughts and importance of proactive management
00:36:00 – Wrap-up and final message from Phil Di Bella
Don’t miss out on this insightful episode of "Bean There, Done That." Listen now on your favourite podcast platform and visit The Coffee Commune for more resources to help you accelerate your business potential. Stay proactive, engage with your team, and ensure compliance to build a successful and sustainable business.
Produced by The Podcast Boss
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