The Hidden Risks of Outsourcing No One Talks About

18/11/2025 34 min
The Hidden Risks of Outsourcing No One Talks About

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Episode Synopsis

In this episode of Bandwidth, Georgette Lopez-Aguado, Rick Seemann, and Larry Weidig get into the messy reality of outsourcing for ISPs.They talk about what really happens when you hand off installs, call centers, or tower work, from the contractors who won’t share their knowledge to the horror stories of water damage, bad connectors, and call quality that tanks customer trust. Along the way, they dig into the upside too. Where outsourcing can actually help you scale faster, cut costs, and keep customers supported 24/7, plus how AI is starting to change the game.If you’ve ever wondered whether outsourcing will drive growth or disaster for your ISP, this conversation lays out the trade-offs you can’t afford to ignore.Follow us on Instagram → https://www.instagram.com/the_bandwidth_podcast/🔔 Love the podcast? Don’t forget to subscribe and leave a review!📧 Learn more about Sonar → sonar.software