Insurance verification isn’t glamorous, but it’s critical. In this episode, Jen and Savanah break down the real challenges behind verification - from outdated processes to team training gaps- and why treating it like busy work is one of the most expensive mistakes a dental office can make.
They discuss confidence in treatment planning, the importance of thorough documentation, the myth of “patients should know their insurance,” and the value of investing in tools and education that actually support your team.
A must-listen for any practice that wants predictable production and fewer headaches.
 
Special thanks to our recording partner Chris "The Wizard" Stone of Rock Solid Media!
 
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